Pick a plan, get your licences, start playing

All licences purchased from our retail store begin on the date of purchase, much like any other time-sensitive software licence you might purchase online. Make sure you're ready to make the most of your 4 month licence starting on the day of purchase: there is plenty of content in CyberStart to keep any student busy for quite a while!

The CyberStart store is driven by Shopify buy buttons, which use javascript and pop open a new window. If you're having trouble make sure you aren't blocking javascript or pop-ups on cyberstart.com. If you use ad blockers or privacy extensions in your browser, you may need to whitelist javascript from us or from Shopify and reload the page in order to complete your purchase.

A great way to test if a browser extension is causing a problem is to try completing your purchase in a private browsing or "incognito" window. These private browsing windows "turn off" normal browser extensions. If you find you're able to complete your purchase in private browsing mode when you weren't able to normally, it's highly likely it was a browser extension causing the problem.

Make sure you check your spam and junk mail filters for your receipt. Depending on your email provider or what application you use to check your email, you may also have to check other "filtered" locations. For example, Gmail's interface has filtered inboxes such as "Social" and "Promotions" that the email may have been redirected too. The Shopify purchase receipts are typically delivered within 5 minutes of your purchase.

If you've checked all of your email "lesser travelled" filtered areas and you still don't have your receipt after 15 minutes, send an email to support@cyberstart.com and our team will give you a hand.

Unfortunately, Volcano Base is not currently available as part of our retail offering at this time and is exclusive to enterprise plans. Keeping a lookout on our blog and social media feeds is the best way to stay up to date with CyberStart and to know if and when we're able to provide Volcano Base for wider use.

Unfortunately, all CyberStart registration tokens are one-use only and are not transferable. Once they've been used, they cannot be transferred to a different person or re-used.